CLAIMS

If you’re here looking to file a claim, first and foremost, we hope everyone is okay. Our goal from here is to ensure that the worst of it is over and to get you back on track as soon as you're ready.

FILE A CLAIM

Follow the step-by-step process below to get yourself back on the track. Should you need assistance at any point in the online claims process, our representatives are always willing to give you a helping hand.

File a Claim

Incident Report

This required document will allow us to gather all of the information necessary to start your claim.

INCIDENT REPORT

Claim Assignment

Your claim is assigned to one of our expert representatives.

Estimate From Shop of Your Choice

You can decide where to take your car for repairs.

Estimate Review

Once our experts have reviewed the estimate, you and your repair shop will be given the green light to start working on your vehicle.

Payment

You pay your deductible and the insurance company will pay the remaining amount to the shop.

Post Claim Transparency

After your claim, expect some changes to your coverage:

A 10% surcharge will be added to your base premium.
This surcharge will last for 5 years from the date of the loss.
If you make 2 claims within a 5-year period, you will become ineligible for future purchases.

TESTIMONIALS

Here are a few words from some of our happy customers:

“Never having made a claim before I didn't know what to expect. I was very pleasantly surprised at the level of service and personal attention OpenTrack provided. I was contacted several times during the process by none other than one of the founders of the company!”

Al, Porsche 911 Turbo owner

"Thank you for the great customer service you have provided. I do not plan on needing it again, once in 11 years is more than enough. But this is a great lesson for why you have insurance - for events beyond your control. I am a willing reference if you ever need one!"

Don, Porsche 911 owner

"I’m writing to express my gratitude for the excellent claims service we received after our accident at the track. The response and follow up was simply outstanding. It’s nice knowing that we are dealing with a broker and an insurance company that keep their promises."

Ed, BAC Mono owner